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Shipping & Returns

Shipping Policy

Everything on JumpFromArt is printed just for you, so a lot of thought goes into the way each item is made and shipped. We work with a global team of manufacturers and shipping partners to get your order from the site to your door.

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Manufacturing Process...

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Buy your new thing...

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You have created or found an amazing product for you. Congratulations

If you want to know when your new thing gets to you. You can find an estimate delivery date on the orders page or in the add to cart.

Once you buy, we’ll send you an order confirmation email, with some important details like order tracking link, order number, order summary, total cost, and chosen shipping address.

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Production the idea...

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Your order is sent to one of our printing partners

We partner with manufacturers worldwide that are masters at their craft. The type of product you order and your shipping address affect where the product is made. Because of this, your order can sometimes come in different packages and arrive on different days.

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Printing & fulfillment usually takes 1-3 business days. Each item you order is custom made for you, meaning we don’t hold stock in a warehouse somewhere.

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Shipped...

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Your order is shipped to your door. Or your office. Or wherever. It’s yours after all.

When it’s on the way, you should receive a shipping confirmation email.

Shipping times vary depending on the product you choose, whether it’s shipping Regular or Deluxe, and where it’s going. Remember, we only ship in business days, excluding National Holidays.

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Enjoy your product...

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Even if you’re not 100% happy with your purchase, you can submit a return.

Return & Exchange Policy

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At JumpFromArt, every product is made on demand specifically for each order. Since we operate on a Print-on-Demand and Merch-on-Demand model, we do not accept returns or exchanges.

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Why Are Returns Not Accepted?

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  1. Custom-Made Products – Each item is printed to order, making it non-resellable.

  2. No Physical Stock – We use third-party fulfillment partners and do not have a warehouse to store returns.

  3. Hygiene & Quality Assurance – To maintain high-quality standards, we cannot restock or resell returned items.

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Exceptions & Refunds

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We offer free replacements or refunds only in the following cases:

  • Damaged or Defective Items – If your item arrives damaged or defective, contact us within 7 days with clear photos.

  • Incorrect Order – If you receive the wrong item or design due to a printing mistake, we will replace it at no cost.

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How to Request a Replacement

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  1. Click the Chat Button on our website.

  2. Provide your order details and photos of the issue.

  3. Our team will review and respond within 2 business days with a resolution.

 

We do not offer refunds or exchanges for incorrect sizes, change of mind, or personal preference. Please check the size chart carefully before placing your order.

For any concerns, contact us via the chat button on our website.

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